This message is to inform our customers of upcoming maintenance on Friday, July 31st from 11:30 p.m. until 1 a.m. on August 1st. During this time, we will be performing a core router upgrade. During this upgrade, there is a possibility for packet loss and loss of connectivity while the routers are moved to the new core network.  Customers may ... Read More »

Please be aware that on December 17th 2019 00:01 to 01:30 Segra will be upgrading one of their DIA carrier links to add additional network capacity.  This is a low-risk maintenance window and we do not anticipate any disruption in network or TCP connections.  The carrier will be removed from their DIA pool, circuit upgraded and re-introduced ... Read More »

Please be aware that on December 5th, 2019 00:01 to 06:00 our data center provider will be performing core router maintenance to install additional line cards. This is a low-risk maintenance window and we do not anticipate any disruption in-network or TCP connections. This maintenance is being performed on their core routers which serve DIA to us. ... Read More »

This message is to inform our customers of upcoming maintenance on Friday, June 14th from 9p.m. until 9p.m. on June 15th. We will be performing a lifecycle upgrade to one of our storage systems. Customer data will be migrated off prior to the maintenance window during the off hours. During the migration of data, there will be no downtime but ... Read More »